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What Some Of Our Customers Say"Our Company has had associations with the principles of Clearwater Consultancy for some ten years now. During this time we have enlisted their help and expertise in major project work in addition to daily support with the running of our data processing systems. In 2001, we embarked in a total re-write of our Company‘s operating system, converting from a DOS based environment to a windows platform. We also took the opportunity to introduce many new aspects of processing, control and security which was made so much easier due to the involvement of the programmers in our business. This was a massive undertaking for our Company which proved to be highly successful, due to this involvement, as very often we received advice and guidance in areas that we would have not initially considered. Latterly, we have been working with Clearwater in automating our companies business in the field with staff using PDA‘s and communicating directly with the office systems. Once again, their understanding of our business has proved invaluable in the development of this system which has such a major impact on our operations. This project is still ongoing but the availability and knowledge of the principles is unquestionable. As the Managing Director of Independent Inspections I can, without any reservations whatsoever, recommend utilising the services of Clearwater Consultancy for any I.T development and or support."Niall Pollard, Managing Director, Independent Inspections Ltd "Clearwater’s consultants combine technical proficiency with a real understanding of our business needs. After 20 years of working with software suppliers, I know that it’s very rare to find such reliable and user-friendly support." Judy Anderson, Legacy Marketing Manager, Help the Aged FirstClass is quite simply the most effective database I/we have ever used. It combines an easy-to-use format with the flexibility to incorporate and develop sophisticated programs that can be tailor-made to suit any charity. The Clearwater team provides a gold star/excellent back up at all times. Working with them is an interesting challenge as well as good fun. Not the least benefit to the charities that use it is the ongoing development and improvement to the database, due to the regular flow of suggestions for improvement and change from the user charities to Clearwater, and the rapid incorporation of suggestions into the system. This is a democratic database that works with its users rather than as a dictator. Kirsteen Hornsby, Help the Aged I have been using FirstClass for four years now and it was an invaluable tool as World Vision started out on the legacy fundraising path. Recently, I have been able to adapt FirstClass to record details about our in memoriam donors and distinguish between legacy and in memoriam income. The reporting functionality is invaluable, we can run a report in minutes and it‘s effortless. I wouldn‘t be able to do my job efficiently without it. Karen Vinten, World Vision We find First Class invaluable in managing our workload. The ability to scan documents onto FirstClass has enabled us to dispense with many paper files and allows remote access to our cases as well as being able to circulate documents such as property surveys to a large group of charities without the effort of faxing and photocopying. The creation of new files has been made much easier because of both the ability to download Smee & Ford notifications and the address search function. Above all the system is extremely user friendly. Jill Marsh, Save the Children |
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Clearwater Consultancy Ltd. 18 St. George‘s Street, Chorley, Lancashire. PR7 2AA |
Tel: +44 (0)1257 272730 |